A hand-ball must be deliberate. Just because the ball bounces into a hand or arm does not mean it's a hand-ball. If a player is protecting themselves and the ball hits their hand, the intent is to protect and not to play the ball with their hands, then do not call a hand-ball. If they move their hands to knock the ball down, then it is a hand-ball. Don't let coaches or players influence your call. Look at where the player's hands are when they strike the ball, are they in a normal running position or are they raised. If they are in a normal position, then no hand-ball. If they are raised, then possible hand-ball, depending on if they hit the ball or if the ball hits them. There are very few hand-balls in division 5 and 4, especially within the penalty areas.